1. About Serengeti Golf Safaris
Serengeti Golf Safaris (serengetigolfsafaris.com) is operated by Inspirations Africa as a specialist golf and safari travel platform, offering unique packages that combine world-class golfing with East African wildlife safari experiences.
Booking Process & Confirmation
- Submitting a booking enquiry does not guarantee availability and does not constitute a binding contract.
- A booking is confirmed only when the operator issues written confirmation and the required deposit has been received.
- All prices are quoted in United States Dollars (USD) per person unless otherwise stated and are subject to change until a booking is confirmed.
- Prices may vary based on season, group size, accommodation type, and availability.
- We reserve the right to correct pricing errors before a booking is confirmed.
Payment Terms
- A 30% non-refundable deposit is required to confirm your booking.
- The remaining 70% balance is due no later than 60 days before the travel departure date.
- Bookings made within 60 days of departure require full payment at the time of booking.
- Payments are processed securely via PesaPal and DPO Group payment gateways. We do not store your credit card details.
- Park fees, government levies, and conservation fees are subject to change without notice by the relevant authorities and will be passed on at cost if they change after your booking is confirmed.
- Failure to make payment by the due date may result in automatic cancellation of your booking.
Cancellation Policy
All cancellation requests must be submitted in writing via email. The following cancellation fees apply based on the notice period before the scheduled departure date:
- 60 or more days before departure: 25% cancellation fee (deposit forfeited).
- 30 to 59 days before departure: 50% of the total booking cost.
- Less than 30 days before departure: 100% of the total booking cost (no refund).
Certain elements of your booking, including but not limited to national park permits, gorilla trekking permits, internal flights, and special activity permits, may be non-refundable once issued by the relevant authority, regardless of the cancellation timing.
If we or the operator must cancel a booking due to circumstances within our control, you will be offered a full refund or the option to reschedule at no additional cost.
Travel Insurance
Comprehensive travel insurance is strongly recommended and in many cases mandatory for all bookings. Your policy should cover, at a minimum:
- Medical expenses and hospitalisation
- Emergency medical evacuation, including air ambulance from remote areas
- Trip cancellation and interruption
- Personal liability
- Loss or damage to personal belongings and luggage
We may request proof of adequate travel insurance before your departure. Inspirations Africa is not liable for any costs arising from inadequate or absent insurance coverage.
Golf Equipment Liability
- Guests are responsible for their own golf equipment at all times. We recommend insuring your golf equipment through your travel or specialist sports insurance policy.
- Club hire is available at participating courses. Hired equipment must be returned in the condition received. Damage to hired equipment will be charged at replacement cost.
- We are not liable for loss, theft, or damage to personal golf equipment during transfers, at accommodation, or on the course.
- Golf buggies, where available, are subject to the course's own terms of use. Damage to buggies caused by reckless or negligent driving will be charged to the guest.
Course Rules & Etiquette
- All guests must adhere to the dress code of each golf course. Typical requirements include collared shirts, tailored shorts or trousers, and soft-spike golf shoes. Specific requirements will be communicated in your pre-departure pack.
- Course rules, including pace of play guidelines, must be observed. Slow play may result in being asked to let following groups play through.
- All divots must be replaced and bunkers raked after use.
- The Serengeti NP Golf Course operates within a wildlife ecosystem. Special rules apply: no chasing or disturbing wildlife, mandatory wildlife ranger escort on certain holes, and designated wildlife refuge areas where ball retrieval is not permitted.
- Alcohol is permitted on the course in moderation. The course marshal may refuse service or ask guests to leave if behaviour becomes disruptive or unsafe.
Golf-Specific Cancellation
- Tee time cancellations with less than 48 hours notice are non-refundable.
- Course closures due to weather, wildlife activity, or maintenance will result in either rescheduling or a round at an alternative course. If neither option is possible, a pro-rata refund for the affected round(s) will be provided.
- Tournament entry fees are non-refundable once registration has been confirmed.
Health & Safety on Course
- The Serengeti course is located in a wildlife area. Animals roam freely and encounters are expected. Guests must follow all ranger and marshal instructions regarding wildlife.
- Guests are responsible for sun protection, hydration, and wearing appropriate footwear.
- First aid facilities are available at the clubhouse. Emergency evacuation procedures are in place for medical emergencies.
- Lightning protocol: play is suspended immediately upon lightning warning. Guests must follow evacuation instructions to designated shelters.
Traveller Responsibilities
- Valid passport and visa required for Tanzania.
- You must disclose any medical conditions that may affect your ability to play golf or participate in safari activities.
- Golf handicap certificates may be required for certain courses and tournaments.
Limitation of Liability
Inspirations Africa acts as an intermediary connecting travellers with independent tour operators. We exercise due diligence in vetting all operators on our platform, including verification of business registration, licences, insurance, and safety standards.
However, we are not liable for:
- The actions, omissions, or negligence of third-party tour operators, accommodation providers, transport companies, or activity providers.
- Any loss, damage, injury, illness, delay, or death arising directly or indirectly from the safari or travel experience.
- Force majeure events including but not limited to natural disasters, epidemics, civil unrest, government actions, strikes, or adverse weather conditions.
Our total financial liability is limited to the platform facilitation fee. The tour operator carries their own professional liability and vehicle insurance.
Privacy & Data Protection
We collect and process personal data in accordance with our Privacy Policy. By making a booking, you consent to the collection and processing of your personal information as necessary to fulfil the booking and provide our services. Your data may be shared with the relevant tour operator and payment provider to complete your booking.
We do not sell personal data to third parties. For full details, please refer to our Privacy Policy.
Governing Law
These Terms and Conditions are governed by and construed in accordance with the laws of the United Republic of Tanzania. Any disputes arising from or in connection with these terms shall be resolved through arbitration in Arusha, Tanzania, in accordance with the Arbitration Act of Tanzania. The language of arbitration shall be English.
Amendments
We reserve the right to update or modify these Terms and Conditions at any time. Changes will be effective upon publication on this website. It is your responsibility to review these terms periodically. Continued use of our services constitutes acceptance of any updated terms.
Contact Information
For questions, concerns, or requests relating to these Terms and Conditions, please contact:
Inspirations Africa
Arusha, Tanzania
Email: info@serengetigolfsafaris.com
Phone: +255 750 000 000